Return Policy

Returns & Order Cancellations are not accepted, as all orders are custom to order. There are additional charges if anything needs to be resized after order begins production, or is received. If nothing is noted wrong with the piece within 48 hours of receiving, we are no longer obligated to flaws. Precious metal can scratch if not cared for properly. See care instructions under each product description. Thin bands and bangles are inherit to adjust in their shapes within time.

Terms of Service

Repairs: They are called staple pieces for a reason - you wear them everyday. After you have worn and loved on your jewelry, things happen. We are happy to repair the piece for an additional charge, plus shipping and handling. Email shelby@shelbymullins.com for more information.

Resizing: On most “to size” pieces, we are able to resize for an additional charge. Email shelby@shelbymullins.com for further information.

Privacy Policy

Studio Mullins & Shelby Mullins take your privacy seriously. Your information is kept safe and secret. Any information taken while you are on this site is for ordering purposes & analytics. We do not use any outside parties when analyzing traffic/location other than Square Space. We do not sell or disclose your information.

While we reserve the right to remove any posts or comments without notice or explanation, we hope you will continue to give feedback and keep things professional and friendly. All work featured on my site is my own. We appreciate any pinning, sharing, or posts regarding our products - but please give us the credit for our work. Logo usage requires written permissions. Thank you!